Enterprise mobility is a consummate conduit for improving various organizational processes, ranging from employee performance, workforce management to customer service and many other key facets of modern enterprises. However, mobility adds a new layer of challenge for decision-makers to deal with, such as compliance, security, and app development. To maintain a positive environment for the employees and achieve ROI, admins must weigh these challenges against the benefits.
Mobility introduces innate concerns on the implementation level for IT departments to combat: Mobile devices can access corporate data from different locations worldwide every day, and mobiles have multiple platforms, operating systems, and versions fragmenting their market. However, mobility is an indispensable component of gaining benefits over competitors both as an employer, and a business, in today’s business world. To successfully implement mobility in enterprises, IT admins need to plan for data security and stay compliant while mobile developers must build applications that employees want to use. Here’s a list of five enterprise mobility issues, their impact on an organization, and suggestions for the most effective ways to address and overcome those issues.
Mobile App Strategy
Every enterprise should be attempting to understand how to leverage mobile technology to improve its business operations. An effective, forward-thinking, and robust mobile strategy ensures applications that bring value to the business. It involves crafting a portfolio that includes apps to meet the goals of every mobile initiative and the overall business objectives of enterprises. It will help decision-makers to finalize which mobile application initiatives can add the most value.
Next, if enterprises plan to develop mobile apps in-house, they must choose the right standardized tools to make the support, training, and updates easier. If enterprises don’t have sufficient and reliable resources, then they should turn to third-party developers.
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Above all, there should be establish standards and governance for app development and usage across the company. With a set of standards, an enterprise can build secure applications while measuring the app performance.
Once applications are deployed throughout the enterprise, they must be rightly hosted and maintained by the IT department. Crafting mobile applications without considering their complete lifecycle and the related support turns into a pain point down the road.
Enterprises need to have a dynamic strategy that eventually focuses on present opportunities and considers scalability to maximize mobility’s potential.
Mobile Data Security
Mobile security is the highest priority for most enterprise mobility implementers. Instilling adequate security measures puts enterprises into a wider spectrum of challenges.
To handle security challenges, appropriate authentication needs to be in place across all mobile channels to access the organization’s network controlled at suitable levels while managing different user identities in different cases. Apps should also prevent any data leakage when being used on different personal devices. The use of unauthorized applications, email & file sharing, and other concerns makes it crucial for the IT leaders to maintain the proficiency of protected mobile channels to avoid the security measures from hampering productivity or satisfaction levels of employees.
Secure mobile applications can go a long way towards preventing data loss – mainly by encrypting enterprise data and seceding it from any personal assets on a mobile device. Admins can set users’ limits and control to ensure no data is transferred outside the container.
Ensuring secure networks with protection measures requires authentication of enterprise apps and reinforcing some form of agile device management solution.
Mobile User Experience
Crafting a usage milieu on a mobile device allows employees to do the same errand that they do at their desk, from virtually anywhere and anytime. A beneficial user experience of the apps being leveraged can help enterprises overcome numerous challenges and streamline tasks while maximizing the productivity and efficiency of employees.
One of the major challenges in the strategic decision is encouraging and achieving user adoption of mobile applications. One way to overcome this challenge is by offering an intuitive and satisfying mobile experience. A great UX can help to reap the desired awards with mobility.
Device Loss & Malware Protection
What happens when your employee forgets a mobile device somewhere and a hacker gets into a company’s data? Fortunately, to deal with this, iOS has a kill switch to help admins prevent devices from being activated, while Android has stored data encryption on its devices.
Additionally, threats like malware and surveillance can leak data from mobile apps. To prevent this, enterprises should not let their employees install applications from anywhere they want, especially from unauthorized apps.
In Closing
Enterprise mobility is highly transformative and hence will always bring a range of challenging decisions for key players to make and difficulties with the complexities of mobile app development and implementation within the organization. For a successful enterprise mobility implementation, IT admins need to figure out how to stay compliant, protect data, and improve user experiences. As long as the applications’ security, usability, and maintenance are considered into the mobile app development strategy, an enterprise can expect ROI and adoption among the workforce.
